You have certain rights in relation to your data, including the right to object to processing based on legitimate interests, profiling (including the use of custom and lookalike/similar audiences), and direct marketing. At any time, you can exercise your rights by emailing us via our contact form.
For further details about our processing and your rights, please see below:
We understand that privacy is very important to every internet user these days. That is why we’d like to inform you on this matter. What data we collect; how we collect it; what we do with this information and how we treat it: you will read all about it on this page. myhomestairlift.com places a lot of value on the privacy of every visitor to our website. That’s why we make sure that the data you leave with us is kept completely confidential. myhomestairlift.com acts in accordance with the Personal Data Protection Act and, since May 25 2018, the General Data Protection Regulation, as far as this is applicable to us, and California Consumer Privacy Act of 2018 (CCPA).
At the present time our website does not offer the possibility to create user profiles, accounts, comment, or buy products. We also don’t provide the option to register for a newsletter with your personal information, nor we send any newsletters or emails to you. Only by filling in our contact form will we receive your personalized data, but this is limited to the information you fill in yourself. We do use (depersonalized) data to make sure our website runs properly/better. We collect this information through functional and analytical cookies. We also place marketing cookies, but only with your consent. You can read more about this in our Cookie Statement.
What type of personal data do we collect and process?
As stated before, myhomestairlift.com does not provide the possibility to create a user profile or any type of account in this site. It’s also impossible to comment, create account, buy products via our website or register for a newsletter, nor we send any newsletters or emails to you. This already precludes a very common reason for collecting your personal data from applying to us.
We do offer the possibility to fill in a contact form in order to contact our editors team with a question or remark. This contact form requires you to fill in your email address and name, so our team can process the question/remark and provide you with an answer. Without this information, we can’t approach you.
To make sure the website runs optimally and to keep improving, information about your use of our website is automatically processed. Optimizing our website mostly has to do with technical adjustments that, for example, make sure our pages are shown properly and that they are secure and protected. The information that is processed consists of, for example, the type of device you use (desktop, mobile, tablet), your IP address (your device’s internet address that is often linked to your general location), which browser you use, the operating system you use, the pages you visit on our website and where you came from before landing on our website. This is depersonalized data and it’s impossible to trace it back to you. This information is gathered through placing analytical cookies. You can read more about this in our Cookie Statement.
We obtain the categories of personal information listed above from the following categories of sources:
Directly from you. For example, from forms you complete or products and services you purchase.
Indirectly from you. For example, from observing your actions on our Websites.
From third-party business partners such as analytics providers.
Collecting and processing contact information and processing statistical data is necessary for safeguarding the legitimate interests of myhomestairlift.com, and can therefore not be refused.
Processing depersonalized data intended for marketing and social media purposes is not obligatory and it up to you as a user of our website to give your permission or not. myhomestairlift.com is legally obligated to obtain your permission before processing this data.
The data we collect and process does not get shared with third parties, unless you have explicitly given us permission to do so. Personal information filled out by you in the contact form will never be sent to third parties, unless you have given your explicit permission to us. You can withdraw your permission at any time. You can do this by contacting us.
In our Cookie Statement you will find a list of the partners with whom we share the depersonalized analytical and functional cookies and, only with your permission, the data used for marketing and social media purposes.
Finally, myhomestairlift.com can provide your personal information to third parties when we are obligated to do so based on laws and regulations, or if we are forced to do so due to a lawsuit and/or in case we deem it necessary for the protection of our own rights.
Special Categories. We do not collect any sensitive personal information about you, which includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric information.
Age Restrictions/Limitations. If you learn that anyone younger than 18 has unlawfully provided us with personal data, please Contact Us and we will take immediate action to delete such information.
myhomestairlift.com suggests to watch over children when they use the website. myhomestairlift.com is not responsible for consequences of children’s access to the website.
How long do we keep your personal information for?
The data that is collected automatically (so, the statistical, marketing) isn’t saved by us, but merely forwarded directly by us. You can check with the receiving party how long this data is saved for. Read more about this in our Cookie Statement.
We will only store your personal data submitted via the contact form for as long as necessary for the purposes they were collected and processed in the first place. Your personal information can often be deleted as soon as we’ve dealt with your question or remark. Only when we are legally obliged to do so or when we need it to defend our interests (for example, in case of a dispute between you and us) will we store your personal data for a longer period of time.
myhomestairlift.com does everything in its power to make sure the collected data is stored safely. That is why we have a couple of very handy technical staff members who are always busy taking technical and organizational measures to enable this. We do this to protect your data from being lost or being processed unlawfully in any way. Do you want to know more about how we do this? Contact us via the contact form.
Functional cookies: to make sure our website is user-friendly and safe.
Analytical cookies: to be able to analyse how our website is used.
Advertising cookies: to be able to place the right advertisements.
Social media cookies: to make sure you can share or save pictures and articles.
Below you can read exactly what the cookies in these categories do. You can also read about which companies can place cookies on your computer, tablet or phone when you visit our website, since we do not always do it ourselves. Sometimes we use the services of other companies and they place the cookies. The Google company is a good example of this. Google offers us products we can use to measure how many visitors we have on our website and supplies us with some advertisements. To be able to do this they have to place a cookie.
When another company places a cookie, we will refer you via a link to their privacy statement or cookie statement. That way you can read for yourself what these companies do with the cookies they place.
Log Files: We collect information through server log files, but also by deploying tracking technologies within the Site, such as pixel tags. We do this to analyze trends, track user’s engagement and interaction with the Site and respective Services. The type of information collected may include internet protocol (IP) addresses that your Internet Service Provider allocated to your device. We collect IP for a limited time and for specific purposes. One is to better understand your geographic location (country, region, and language) and therefore be able to provide the Services in your own language and relevant to your place of origin. Second, we use automated tools to analyse IP addresses and flag those that are fraudulent.
Like many Internet-based services, the Site, and the Services are operated and provided in collaboration, sync, and interaction with third parties, including Partners, affiliates and other third parties. In order to enable and facilitate such sync, we may receive information from third parties, such as an internal user identifier that our system generates to each click (not a unique identifier), and the summary of action taken by you (click, view page, signup, etc)
You might choose not to accept any cookies on our website and other websites. Unfortunately, we cannot turn off cookies for you; you have to do this yourself. Please do be aware that when you decide not to accept cookies, we cannot guarantee that our website will work properly for you.
If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. You can also visit http://www.aboutcookies.org for more information on how to manage and remove cookies across a number of different internet browsers. You also have the option to change your cookie preferences and withdraw your consent at any time using the Cookie Settings. This Privacy Preference Center also provides more detail about the third parties which place cookies on our site.
If you would like more information about this practice and to know your choices about not having this information used by these companies and to opt-out of most third-party tracking, you may go to:
Access the Personal Information that we keep about you. We will need to ask you to provide us with certain credentials to make sure that you are who you claim you are. If you find that the Personal Information is not accurate, complete or updated, then please provide us the necessary information to correct it.
Contact us if you want to withdraw your consent to the processing of your Personal Information.
Request to delete or restrict access to your Personal Information.
Object to the processing of your Personal Information for direct marketing purposes, in case your Personal Information used for such purpose.
Have a right to lodge a complaint with a data protection supervisory authority.
Canada Data Rights:
If you are a resident of Canada, you are permitted to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes, where applicable. To make such a request, please send an email via our contact form.
The CCPA (California Consumer Privacy Act) provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
As a California resident and within 45 days, myhomestairlift.com will respond to your right to:
Request a copy of the specific personal information collected about you during the 12 months before your request (a “personal information request”);
Have such information deleted (with exceptions);
Request that your personal information not be sold to third parties, if applicable; and
Not to be discriminated against because you have exercised any of these rights.
Should you choose to exercise any of your rights above, CCPA allows consumers to make a personal information request no more than twice in a 12-month period and that business will need to collect information from the requesting party so that it can verify a Consumer’s identity. However, because myhomestairlift.com collects very limited personal data that is further pseudo-anonymized, most times we will not be able to provide you with copies of specific personal information or delete it.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services or access to our content.
Provide you a different level or quality of goods or services.
Children Under 13 Years of Age.
This website is not directed to children. You must be 13 years and older to register to use the website. As a result, we do not knowingly collect information from children under the age of 13. If we learn that information has been collected from a child under the age of 13, we will delete that information as quickly as possible. We recommend that minors between the ages of 13 and 18 ask and receive their parents’ permission before using this website or sending information about themselves or anyone else over the Internet.
We may also use tracking technologies to collect information about your visits over time and across third-party websites or other online services. If you would like more information about this practice and to know your choices about not having this information used by these companies and to opt-out of most third-party tracking, you may go to: http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/
California Consumer Rights – Do Not Sell My Personal Information
For California Residents Only: You can contact myhomestairlift.com to ask us not to sell your personal information, by sending an email via our contact form.
Access, improvement and transferability of your data
If you want to know which of your personal data we have stored, you can submit a request via our contact form. This is only possible for the personal data we gather. The data we merely process cannot be called upon retroactively. This means that the only data you can have access to is the information you have submitted to us by means of the contact form. If you want to apply any changes to the information you have requested, you can let our member of staff who has helped you with the request know about it. You can request from them that myhomestairlift.com changes, improves, complements, deletes or screens off your data in another way.
You also have the right to be supplied with the personal data you submitted in a common, structured and readable form and to consequently transfer this data yourself. The same procedure applies here: you can send your request to us via the contact form. myhomestairlift.com will respond to your request within one month. In exceptional cases, myhomestairlift.com has the legal right to respond to your request within a three month period, for example when the request is very complex. If this is the case, myhomestairlift.com will let you know within one month.
If myhomestairlift.com refuses your request, we will notify you in writing.
Under no circumstances, including, but not limited to, negligence, shall we be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the site or materials or functions on our site, even if we have been advised of the possibility of such damages.
Can I refuse my personal data being used?
We need the personal data you provide us with when you contact us to be able to respond to your question or remark. We cannot respond to anonymous submissions.
We do not use any other personal data. As stated earlier, myhomestairlift.com does not provide the option to create any kind of accounts in this site.
It’s also impossible to comment, create account, buy products via our website .
It is also impossible to register for a newsletter in this website and we do not send any newsletters or emails to you.
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using myhomestairlift.com website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.